As many of our guests are already aware, our regular touring season is from October to April each year. As the situation with COVID-19 travel restrictions evolves, we are very hopeful that we will be able to run all of our scheduled tours for the 2021/22 season.
We are in touch with all relevant government agencies to keep abreast of rules governing our operations, as well as that of our accommodation, activity and food providers. We have a detailed COVID-19 Safety Plan and we are a COVID Safe business.
As always, our guests’ safety is our number one priority. If at any point we feel that the COVID situation in or near our area of travel is too precarious, we will cancel a tour, possibly at very short notice. Please see our Terms and Conditions here for our COVID cancellation policy.
Of course, in this new world order, there will be a few small changes to our operations.
Firstly, most of our tours will continue to have a maximum of 10 guests on board, but we will now travel in a 24 seater Mitsubishi Rosa! There are currently no physical distancing regulations for coach travel in most states (excluding Qld and SA), but the bigger coach will allow us to spread out and feel more comfortable.
By law, only fully vaccinated guests, or those with a valid medical exemption, will be allowed to travel. You will need to show proof of your vaccination status before you board the bus. Here is the link to Services Australia which shows you how to get proof of your vaccination status.
Any guest who presents as unwell or with flu-like symptoms at the start of the tour will not be allowed to commence their journey with us. In this instance, we will provide the guest with a face mask and hand sanitiser and assist with arrangements to safely return the guest to their accommodation and access to medical advice.
If a guest develops flu-like symptoms during the journey, the guest will be isolated from other passengers and staff, provided with a face mask and hand sanitiser, and transported to the nearest major town for medical testing and/or treatment.
We expect that you, our guest, will stay up to date with the latest information about COVID-19 and the appropriate action you should take to ensure your safety and the safety of others. Please take the time to read the advice and latest updates here from the Australian Federal Government. We will also ask that every guest bring with them, washable or disposable face masks, and personal bottle of hand sanitiser.
We will be cleaning the tour bus every day as per usual, as well as disinfecting ‘high touch’ contact points (e.g. handrails, seatbelts, luggage handles) regularly. Your guide will be adhering to the highest standards of personal hygiene in their interactions with you and when handling your luggage. We will have a supply of face masks, disposable gloves, antiseptic wipes and hand sanitiser on board and available to you at all times. Our air conditioner will always be circulating fresh air through the bus.
We strongly suggest that all of our domestic guests have travel insurance that covers cancellation. Please see our Terms and Conditions page for details of our cancellation policy.
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Stay well, stay happy, and we look forward to seeing you on board soon!
Our warmest regards,
Jeff and Janine